![]() Track vehicle problems and emissions for a quick remedy.Reduce route confusion and response time to customers.Move the closest vehicles to customers, providing fast customer service.Here are some of the other ways GPS tracking helps improve fleet management dispatching: Fleet management solutions with GPS trackingīut that’s just the tip of the iceberg when it comes to the information provided to fleet management solutions. Let’s face it: when you can give your customers a clear picture of what’s going on with your fleet, you’ll provide better customer service and look more professional and competent to your clients. Being able to respond quickly leads to grateful, satisfied customers, creating a successful, long-term business relationship. GPS tracking systems, like ManageIt by Ituran, also provide increased flexibility when your customers require your immediate attention or assistance. Those systems can capture location data every few seconds and then send it back in a real-time map display. Company cars, vans, trucks, buses, and other types of vehicles or equipment can now be installed with GPS tracking systems. ![]() Whether your business focuses on delivery or service, your drivers only need a mobile device with an internet connection to be inexpensively tracked by and dispatched efficiently. Being able to say, “Your package will arrive today by noon,” and having the delivery show up on time helps to instill customer trust in your business. ![]() By implementing GPS fleet management systems, dispatchers and managers can track when drivers and deliveries are arriving. Reducing delivery times is one of the goals of any fleet manager. Improving customer service with GPS tracking Whether you manage a fleet of one vehicle or one hundred, improving customer service is easy when you use the proper tools. ![]() Using the most advanced technology, GPS fleet management helps improve productivity, maximize customer service, trim operating costs, and reduce fuel usage. One of the best ways to improve customer service is with GPS tracking. How to Improve Customer Service with GPS TrackingĬustomer satisfaction is crucial to the success of any business. ![]()
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